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SHIPPING & RETURNS

SHIPPING POLICY

All orders are processed and shipped within 2–3 business days after payment confirmation.

 

Once your order has been shipped, you’ll receive a notification with tracking details (where applicable). Delivery times may vary depending on courier service and destination.

Please note:

  • Business days exclude weekends and public holidays

  • During peak periods or festive seasons, shipping may take slightly longer

RETURN & EXCHANGE POLICY

We want you to love your Urban Nomads purchase. If something isn’t right, we are here to help.

  • Returns must be requested within 7 days of receiving your order

  • Items must be unused, unwashed, and in original condition with original packaging

Approved returns will be refunded in the form of store credits, which can be used for future purchases.
Store credits are non-transferable and have no cash value.

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